1. under the customer normal storage and transport, the maintenance,the exploitation conditions, because of the product manufacturequality question when cannot normally use, provides three packages(maintenance, guaranteed return of goods if unsatisfied, exchangeguaranteed) serves.
2. when will receive the quality information feedback, in 24 hoursproposed the processing opinion, and achieves in for 100 hours to rushthe scene processing question, after treats the noramal work, thenanalyzes the reason, is clear about the responsibility.
3. for leaves the plant the product to provide the essential technicaldocument and the product certificate of quality.
4. promptly provides the spare parts, the spare parts and theinstallment, the debugging, the service service and according to thecustomer demand or the agreement carries on technical training to thecustomer concerned personnel.
5. big-scale works projects, will act according to tender the documentrequest organization to produce, the test, the examination, andcoordinate customer scene approval.
6. strictly according to IS09001 standard organization raw material,spare part purchase and product production, examination.

The customer when in the use product process, like the discoveryproduct cannot normally use, may immediately to the marketing centerpost-sale service department consult, and will use the product themodel, the specification, the use environment, the breakdownsituation, to purchase the date and the service request specify. After the service department after proposed the processingsuggestion, still could not solve, again definitely arranged to sendthe person or makes other processing.